Refund policy

ORDER POLICY

Thank you for supporting our small business.

We operate on a made-to-order model, which means we do not maintain inventory. Instead, we partner with trusted production teams who create each item as orders are received. This approach allows us to maintain high product quality while keeping costs reasonable.

Once you place an order, we submit it to our production partners on the next business day so your item can be created and shipped as quickly as possible.

We stand behind the quality of our products. If your order arrives damaged, defective, or with a printing error, we will gladly provide either a replacement or a refund, and you may keep the original item.

Because items are produced on demand, we reserve the right to decline refunds or exchanges for reasons other than damage, defects, or production errors.

You can always contact us for any product related question at support@scubagirlapparel.com

DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at support@scubagirlapparel.com.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@scubagirlapparel.com.